Background image for ShadePro's case study showing an RV on a mountain road

Image showing ShadePro's before and after design

The Challenge

ShadePro needed a modern eCommerce platform to support rising sales goals and simplify product discovery for its diverse RV-focused audience.

Disjointed Online Experience

The old site lacked structure and intuitive navigation, making it hard for users to browse confidently.

Low Conversion Efficiency

Customers often abandoned sessions due to friction in finding the right products.

Outdated Design & UX

The interface didn’t reflect ShadePro’s brand evolution or meet modern eCommerce expectations.

No Guided Product Selection

Without product-matching tools, potential sales were lost during decision-making.

Three stacked images of ShadePro's website design
shadepro background 2

THE SOLUTION

Digital Silk led a full redesign, blending UX strategy
with custom development to deliver a faster, smarter shopping experience.
  • Strategic Site Planning

    Created a data-driven sitemap and user flow to improve navigation and clarity.
  • UX-Centered Web Design

    Introduced a clean, responsive UI tailored to ShadePro’s core customer personas.
  • Custom Sales Configurator

    Built an interactive tool that recommends products based on user needs, reducing friction and guiding decisions.
  • Full Development & Launch

    Executed end-to-end development and quality assurance, launching the new site in February 2025.
A collage of three images showing ShadePro's website pages

The Results

Since launching in February 2025, the new ShadePro’s site has seen strong performance across revenue and UX metrics:
  • Revenue surged post-launch
    155.8%
    increase on March 9, 2025, just weeks after the new site went live.
  • Sustained growth
    continued after launch, signaling long-term performance improvements.
  • Smarter user journeys
    thanks to a custom configurator guiding customers to the right products.
  • Stronger brand perception
    with a polished new design that boosted ShadePro’s credibility online.

Featured Case Studies

Explore Our Case Studies & See How Digital Silk Grows Brands Online.

Creating A Standout Brand Identity For A Fintech Startup

Capixa, a growing small business lender, needed a bold brand identity to support its expansion and reflect its disruptive positioning.

We developed a memorable name, sleek logo and clear visual language designed to evoke trust, simplicity and confidence.

The updated identity now reflects financial clarity and approachability, helping Capixa connect with a wider small business audience.

cs-capixa

Designing A Unified Visual Identity For An Auto Supplier

The Frontier Auto Parts brand was reimagined to reinforce reliability and operational efficiency across all touchpoints.

Branded assets were crafted to improve recognition and maintain consistency throughout the customer journey.

Uniforms, vehicle wraps, signage and stationery were all aligned to express the new brand’s tone and values.

cs-frontier-auto

Updating A Beloved Local Brand For A Global Audience

CrawlSF sought a refreshed identity to fuel future growth while deepening its connection with San Francisco locals.

Visuals and messaging embrace the “Experience Francisco Like a Local” brand promise, supported by flexible logo variations and engaging assets.

The revitalized identity balances energy and familiarity, resonating with both tourists and long-time city residents.

crawlsf

Rebranding For Expansion In Warehouse Automationrts Platform

KPI Solutions transitioned to the name Opto, marking its shift toward scalable automation and modern warehouse innovation.

A bold new name, custom logomark and adaptive identity system set the tone for the brand’s next stage.

The refreshed brand improves industry perception and creates a flexible platform for marketing and digital growth.

KPI Solutions right
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