Geissele hero

The Challenge

Geissele needed help with improving email marketing performance:

Nurturing leads only during high-intent sale periods

Sale periods are usually a period of high search intent for their products, but they needed a strategy to capture and nurture warm leads throughout the year, bringing repetitive sales for the brand.

Inadequate email data

The previous email marketing platform they used fell short in delivering adequate information, data and robust metrics, making it challenging to make well-informed and strategic business decisions.

No campaign customization

Campaigns were not tailored to match users’ relevant product searches, and the absence of email automation further hindered the efficient completion of the checkout process for our customers.

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Geissele landscape

THE SOLUTION

Digital Silk built an email marketing strategy
that caters to visitors needs and builds long-term engagement.
Some of our deliverables included:
  • Email Campaigns & Automations

    We executed email campaign segmentation based on user intent. Visitors who already showed purchasing intent were offered discounts and reminders through automated email flows, combined with nurturing and educational content for the Geissele community.
  • Upsell Strategy

    We tracked and analyzed the most successful actions and purchasing habits of repetitive customers to create an upsell strategy and anticipate their needs based on frequency.
  • Data Migration

    By migrating data to a new platform, we created a better tracking system to reinforce decisions.
  • Goal-Oriented & Data-Based Reports

    Improved reporting helped us understand performance better and align it with client’s business goals, and it improved the client’s decision-making process, which is reflected in the performance of the channel as well.
  • User Retention

    We removed all unengaged subscribers and prepared relevant content for future communication with a content plan composed of nurturing, educating and sale offers.
Geissele-trio

The Results

We achieved the following
4th of July campaign results:
  • We increased
    revenue from email YoY
    2X
    expanding Geissele’s reach.
  • We increased
    sales by
    40%
    in Geissele manufactured products.
  • We sent
    a total of
    1,3M
    emails in the 4-day sale time frame.
  • Our strategies
    resulted in
    120K
    website visitors from email.
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