Background image for Urbanna's case study showing a courtyard with stone walkway, water feature and desert landscaping at dusk

Image showing Urbanna's before and after design

The Challenge

Before partnering with Digital Silk, Urbanna faced several
marketing hurdles that limited lead quality, local reach and campaign efficiency.

Low Lead Volume From Existing Channels

Urbanna’s prior marketing efforts failed to deliver enough qualified leads, making it difficult to maintain revenue growth

Inefficient Ad Spend

Ad budgets weren’t optimized for high-return areas or services, which led to waste and low Return on Investment (ROI).

Limited Local Visibility

Without precise geo-targeting, Urbanna struggled to stand out in a highly localized, competitive market like Santa Fe.

Underpromotion Of High-Value Services

Urbanna’s most profitable offerings — like full landscape transformations and custom installations — weren’t prioritized

Lack Of Audience Segmentation

Without segmented messaging or audiences, the same ads were served to all users regardless of their interest, location or project size, missing the mark for users with distinct needs

Image showing Urbanna's website design
Background image for Urbanna's case study showing a home courtyard with tiled wall fountain and landscape lighting at night

THE SOLUTION

To overcome these challenges, Digital Silk developed and executed a localized,
data-driven paid media strategy designed to attract, convert and scale high-value leads.
  • Local Keyword & Intent Strategy

    We crafted a targeted keyword plan focused on high-intent landscaping terms, prioritizing design, installation and Santa Fe-specific services.

    → Result: More qualified traffic and consistent lead flow without increasing spend.
  • Geo-Specific Campaigns Across Platforms

    We launched segmented campaigns tailored to key Santa Fe neighborhoods, aligning visuals and copy with local landscaping styles and homeowner priorities.

    → Result: Increased CTR and appointment bookings from nearby, high-conversion zip codes.
  • Service-Based Messaging & Visuals

    Creative assets were developed to spotlight Urbanna’s premium services, such as xeriscaping, outdoor living spaces and custom hardscaping.

    → Result: 2x increase in average client value from paid ad leads.
  • Budget Optimization & Platform Alignment

    We reallocated spend across Google and Meta based on seasonal trends and real-time campaign performance, maximizing cost-efficiency.

    → Result: Lower CPLs and higher return on investment across all active markets.
  • Conversion Tracking & Lead Routing

    A simplified tracking system captured form submissions and routed qualified leads directly to the sales team for faster follow-up and conversion. → Result: Improved reporting, smoother sales handoff and higher lead-to-close rates.
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The Results

In just few months, Urbanna Landscaping saw rapid gains in lead volume, client value and cost-efficiency through a geo-targeted paid media strategy.
  • Total sales increased by
    66%
    → Stronger local presence and service positioning.
  • Generated over
    300leads
    → High-intent users ready to convert.
  • Average client value grew
    2x
    → More premium, larger-scale projects.

Featured Case Studies

Explore Our Case Studies & See How Digital Silk Grows Brands Online.

Crafting A Lending Brand Built For Trust And Growth

Capixa, a new player in the small business funding space, needed a brand that would immediately convey reliability and simplicity.

A bold name, minimalist visuals and approachable messaging helped create a brand identity that feels both modern and supportive.

The new direction positioned Capixa to stand out in a crowded market and scale confidently.

Capixa Left

Rebranding An Automotive Company For Greater Impact

Frontier Auto Parts wanted to evolve its visual identity to reflect its reputation for precision, speed and dependability.

The refreshed brand included a strong logo and consistent design system applied across uniforms, vehicle fleets and business materials.

The redesign strengthened recognition and reinforced the company’s role as a trusted supplier in the automotive space.

cs-frontier-auto

Revitalizing A Local Event Brand With Strategic Design

Frontier Auto Parts wanted to evolve its visual identity to reflect its reputation for precision, speed and dependability.

The refreshed brand included a strong logo and consistent design system applied across uniforms, vehicle fleets and business materials.

The redesign strengthened recognition and reinforced the company’s role as a trusted supplier in the automotive space.

Crawl SF left

Revitalizing A Local Event Brand With Strategic Design

CrawlSF needed a visual identity that reflected its promise to help people explore San Francisco through curated local experiences.

A vibrant logo, sharp messaging and cohesive brand design created stronger emotional connection and brand clarity.

The updated identity supported digital campaigns and positioned CrawlSF for long-term visibility.

KPI Solutions right
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