branding
Document, enhance or reinvent your brand with the help of our brand strategists and award-winning designers.
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OUR WORK
Featured Case Studies
Explore some of our recently completed projects, from eCommerce to engaging informational sites.
Empowering Real Estate With Custom Solutions
The RE/MAX agency in Costa Rica needed to replace their outdated third-party software with a solution that would provide full control over their property listings.
We built a custom website with a listing database, advanced search feature and broker-specific tools, such as a PDF exporter. The result is a platform that simplifies property management and enhances the client experience.
Law Firm Digital Presence & Visibility
Our team worked with legal services provider Spar & Bernstein to extend the group’s online presence. To achieve this, we delivered a set of custom digital strategy, conversion-optimized messaging, responsive design and SEO solutions.
We improved LawSB’s keyword optimization, content and technical SEO strategy, extending the website’s organic traffic 14x in six months.
Hi-Tech eCommerce Store
By creating a distinctive design tailored for a high-end electronics eCommerce store, we helped position Bang & Olufsen as a tech market innovator.
With a unique design and a streamlined sales funnel, our digital solutions targeted both UX and UI to grow brand visibility and customer engagement.
Premium Luggage e-Shop
From website design to digital marketing, brand strategy and SEO, our end-to-end digital solutions helped Rollink grow their revenue by 500% as they entered the U.S. market.
Our WooCommerce-powered solution features micro-animations, an immersive product experience and a checkout process optimized for conversions.
Immersive Events Website
We delivered a creative, interactive website for one-of-a-kind restaurants and events brand Barton G. Using custom images and motion graphics, our designers and developers crafted an engaging UX that perfectly captures the Barton G brand.
Despite aiming to entertain visitors on every step with a “wow” factor UI, Barton G’s website also follows core UX principles and contains simple, yet striking, messaging that converts.
Reimagined eSports Platform
Working with G2 eSports’ community-based identity, we developed a custom eCommerce platform to reinforce the organization’s legendary position in the eSports industry.
Our design and development team introduced a streamlined shopping experience and strategically planned community design to grow conversions and support brand authority.
Luxury eCommerce
We reimagined luxury men’s clothing brand Paul Stuart’s digital experience with a streamlined conversion funnel and custom eCommerce design.
Our design helped increase on-site engagement and conversions through a mixture of user-friendly features and a reinvention of Paul Stuart’s classic visual identity.
Modern Energy Website Redesign
We delivered a modern website redesign for global energy company Puma Energy. Our team created a responsive web design with UX-optimized features, including strategically chosen typography, vibrant colors throughout and high-quality custom graphics, in turn increasing engagement by 63% in three weeks.
We also provided extensive keyword research and search engine optimization, helping to grow website visitors by 27% in the same period.
Food & Beverage Web Development
We redesigned Ventura Foods’ corporate website to create a fully optimized digital experience.
Included in the user-centric design is a video in the hero section, engaging micro-animations, a custom cursor and chatbot functionality.
B2B eCommerce Design & Development
We were tasked with launching a new website for National Lighting’s high-quality B2B power charging accessories and lighting solutions company, MOD.
Our team delivered end-to-end digital services to elevate MOD’s UX and boost orders. Our partnership spanned website strategy, architecture and messaging, responsive design and development, custom eCommerce integrations and marketing.
Food & Beverage Web Development
We redesigned Ventura Foods’ corporate website to create a fully optimized digital experience.
Included in the user-centric design is a video in the hero section, engaging micro-animations, a custom cursor and chatbot functionality.
Powering Online Growth
Partnering with industrial energy storage provider POWR2, our team created an optimized design to generate and convert leads.
POWR2’s reimagined website design includes custom graphics, an engaging counter element and bold social proof to entertain and maintain users.
Brand Messaging That Stands Out
We helped FieldEdge, a B2B software provider, increase conversions and brand authority through targeted messaging and strategic user journeys.
Adding to meticulously planned messaging solutions, our dynamic animations and interactive dashboard produced an engaging user experience for its B2B clients.
Automated AI Modeling Platform Website
Our branding and web design experts worked together to deliver a digital and brand strategy for automated AI modeling providers Wodwo.
With interactive elements, data-driven dashboards and chatbot functionality, Wodwo’s website speaks directly to their high-value prospects.
B2B eCommerce Design & Development
We were tasked with launching a new website for National Lighting’s high-quality B2B power charging accessories and lighting solutions company, MOD.
Our team delivered end-to-end digital services to elevate MOD’s UX and boost orders. Our partnership spanned website strategy, architecture and messaging, responsive design and development, custom eCommerce integrations and marketing.
A Scalable UX/UI Design For Healthcare Tourism Startup
Mezocare’s new digital platform features a seamless UX and UI designed specifically for healthcare tourism. The scalable website connects international patients with affordable medical services, effectively linking providers and their offerings.
With a strong SEO foundation and detailed taxonomies, the platform ensures a smooth and intuitive experience, making it easy for users to explore options and make informed decisions.
A Sophisticated Look & Feel
Our design team worked with boutique aviation company NexGen to provide a luxury website redesign that exudes elegance.
NexGen’s revitalized website features tailor-made elements, such as a video in the hero section and a unique airplane graphic design in the CTAs.
Driving Growth Through Strategic Shopify Design
Digital Silk created a fully custom Shopify site for Absolute Dogs with brand-new messaging, conversion funnels and rearchitected products and collections.
The new platform led to a 5.9% increase in new users, a 32.4% rise in organic search sessions and a 77.88% boost in add-to-cart actions.
Responsive University Web Design
Our full suite of agency solutions, from digital strategy to messaging, site architecture and responsive development, transformed Northwestern Medill’s online experience.
We produced an engaging, easy-to-use experience through micro-animations and a meticulously planned user journey to boost conversions and drive student and staff satisfaction.
Elevated University Web Design
Our award-winning designers created a modern, fully optimized custom website for the American University in Bulgaria (AUBG).
The result? An intuitive user experience and an increased number of university applications.
Premium Luggage e-Shop
From website design to digital marketing, brand strategy and SEO, our end-to-end digital solutions helped Rollink grow their revenue by 500% as they entered the U.S. market.
Our WooCommerce-powered solution features micro-animations, an immersive product experience and a checkout process optimized for conversions.
Structured Filters To Shorten Search Time
RE/MAX Costa Rica replaced rigid third-party tools with a custom platform that restores full control over listings and broker operations.
The site features a structured property database, advanced filters and broker-specific tools like automated PDF exports.
Built for speed and clarity, the interface supports better lead flow and simplifies daily workflows.
A Magical Online Experience
Our website design team partnered with Enchant Christmas to craft an online experience that matches the magic of their Christmas wonderland.
From sparkly animations to whimsical typography, the transformed digital experience truly represents the brand’s fun and adventurous identity.
Driving Growth Through Strategic Shopify Design
Digital Silk created a fully custom Shopify site for Absolute Dogs with brand-new messaging, conversion funnels and rearchitected products and collections.
The new platform led to a 5.9% increase in new users, a 32.4% rise in organic search sessions and a 77.88% boost in add-to-cart actions.
Premium Luggage e-Shop
From website design to digital marketing, brand strategy and SEO, our end-to-end digital solutions helped Rollink grow their revenue by 500% as they entered the U.S. market.
Our WooCommerce-powered solution features micro-animations, an immersive product experience and a checkout process optimized for conversions.
Hi-Tech eCommerce Store
By creating a distinctive design tailored for a high-end electronics eCommerce store, we helped position Bang & Olufsen as a tech market innovator.
With a unique design and a streamlined sales funnel, our digital solutions targeted both UX and UI to grow brand visibility and customer engagement.
Reimagined eSports Platform
Working with G2 eSports’ community-based identity, we developed a custom eCommerce platform to reinforce the organization’s legendary position in the eSports industry.
Our design and development team introduced a streamlined shopping experience and strategically planned community design to grow conversions and support brand authority.
Luxury eCommerce
We reimagined luxury men’s clothing brand Paul Stuart’s digital experience with a streamlined conversion funnel and custom eCommerce design.
Our design helped increase on-site engagement and conversions through a mixture of user-friendly features and a reinvention of Paul Stuart’s classic visual identity.
Branded F&B Digital Experience
Our design team brought Buddha Brands’ exciting visual identity to the digital stage with a unique and engaging custom website design.
Discrete micro-animations and textures support a colorful style throughout to highlight the enjoyment of the brand’s sustainable snacks and drinks.
Mobile-First UX To Drive Traffic
ZipTie’s outdated site dropped 87% of users before product views, with poor filtering and slow mobile speeds stalling conversions.
The rebuild on Shopify Plus introduced faster paths to purchase, mobile-first layouts and collection structures tailored to B2B buying patterns.
Within 30 days, conversion rate rose by 353%, sessions climbed 381% and cart abandonment dropped by half.
Launching A New Product
Our web design team supported the launch of Drink New’s latest release NEWater, a fiber-infused, nutrients-focused water product.
By utilizing white space, animations and high-quality multimedia, customers can discover the product and checkout process with ease and enjoyment.
Our Magento Support Services
Investing in ongoing support and maintenance to ensure that your Magento e-store is up and running around the clock.
Magento Support & Maintenance
Magento support and maintenance services are essential for ensuring that your online store runs smoothly and efficiently to provide a seamless user experience each and every time.
Our team of experienced Magento developers can help you with everything from bug fixes to security updates, making sure that your site stays fast, up-to-date and secure at all times.
Magento Integrations
We specialize in Magento integration and offer a broad range of services, from simple extensions to intricate third-party systems such as Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).
Our comprehensive suite of integration services is customized to meet your specific needs, ensuring that your Magento platform integrates flawlessly with other systems and software.
Explore Magento integration services.
Custom Magento Design
Our award-winning designers will use their in-depth knowledge of design best practices to create a visually stunning Magento 2 eCommerce website that elevates your brand’s visibility and attracts targeted traffic.
By leveraging the full range of design options available on the Magento platform, we can develop a custom theme that showcases your brand’s unique personality and resonates with your target audience.
Explore Magento design services.
Custom Magento 2 Development
Our Magento-certified developers specializes in custom development and will create a unique website for your e-store that includes all of the features, functionalities, and integrations you need to engage your audience and drive sales.
Our eCommerce solutions are designed to not only be visually appealing but also to provide a seamless user experience that boosts conversions.
Explore custom Magento development services.
Magento Migration
Whether you are looking to migrate your store from or to Magento, while retaining the design or using the opportunity to redesign, we can support you end-to-end.
From loading speed to security and admin experience, optimize your Magento store’s performance for better conversion rates.
Explore Magento migration services.
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Receive Expert Magento Support With Digital Silk
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Our Clients
Reliable Magento Maintenance And Support
Our certified Magento experts have worked with businesses of all sizes,
from fast-growing startups to Fortune 500 companies.
IBM
Northwestern University
Paul Stuart
Rollink
Spar & Bernstein
ZipTie
Babies R Us
Xerox
Absolute Dogs
Mitsui Plastics
Puma Energy
Enchant Christmas
Grenco Science
Our Approach
Experience Magento Support & Maintenance With Us
Work with certified experts and digital strategists to maintain and evolve your Magento solution
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01CertificationOur developers are Magento-certified and have extensive expertise developing eCommerce websites that are fully optimized and secure.
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02GuidanceOur certified Magento Support experts will not just troubleshoot, they’ll offer valuable guidance along the way.
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03Best PracticesOur approach involves utilizing detailed processes and proven best practices to create eCommerce stores that are designed to generate results.
Meet With Our Magento Support Experts
Tell us about your Magento support and maintenance requirements, and we’ll provide you with expert recommendations and a custom quote.
Full-Service Agency
Magento Support Services & Beyond
As a full-service web design agency, we go beyond Magento support services to provide branding, SEO and more.
search engine optimization
Optimize your Magento store for SEO to drive more qualified traffic and grow revenue sustainably.
email marketing & optimization
Engage and reengage your Magento store’s visitors with custom-made email flows and campaigns. Enhance revenue as well as customer lifetime value.
visual identity
From custom logo design to unique branded elements and more, we’ll help you define your brand’s visual identity and create a brand book to ensure consistency across channels.
THE STEPS WE TAKE
Our Trusted Magento Support Process
We provide you with comprehensive coverage, including regular updates, integration of new features, and emergency support as needed.
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01AnalysisAs a Magento support services team, analysis is a critical part of our work. We carefully examine the issues and challenges that you are facing and use our expertise and tools to identify the root causes.
This allows us to provide effective solutions that address the underlying problems instead of implementing a quick fix. -
02DevelopmentWe offer a wide range of development services, including custom module development, theme customization, and integration with third-party systems.
Our team of developers has a deep understanding of the Magento platform and can deliver high-quality, reliable solutions that meet your specific needs. -
03Performance OptimizationWe work closely with you to identify areas where your Magento store can be optimized for better performance and user experience.
This includes analyzing website speed, load times, and page responsiveness, as well as identifying and fixing bugs that may be impacting your e-store’s functionality or causing errors. -
04Maintenance & UpdatesWe understand that maintaining a Magento store is an ongoing process that requires regular updates and maintenance to keep it running smoothly and securely.
Our team is well-versed in the latest Magento updates and security patches, and we ensure that your store is always up-to-date with the latest software versions and security fixes. -
05QA & LaunchFinally, we verify your website’s loading speed, responsiveness, and security using a thorough QA checklist. Then it’s ready for launch!
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Magento Support Services FAQs
What is included in your Magento support and maintenance services?
Our Magento 2 support and maintenance services provide you with a professional team to audit and maintain your website, optimizing and updating as needed.
Our team will monitor your website’s health and promptly resolve any issues that may arise, ensuring that your Magento store remains stable, secure, and optimized for performance.
Why is Magento support important?
Proper Magento support and maintenance can result in a multitude of benefits for your online business. With around-the-clock support, you ensure fast page loading speeds, improved overall performance, higher levels of security and stability, and increased organic traffic.
These improvements lead to greater customer satisfaction, an improved user experience and in turn, greater revenue. By investing in ongoing Magento support and maintenance, you can ensure that your online store remains competitive, secure and optimized.
What is the cost of Magento support and maintenance services?
Our team offers both one-time Magento maintenance services and long-term support services. The cost of our Magento support and maintenance services is determined based on the size of the project, the scope of work, and the severity of the issues with the store.
Prior to beginning any work, our team will conduct a thorough review of your website and provide you with estimates for both the time required and the cost of the service.
How can I choose the best agency for Magento support services?
If you are searching for a reputable Magento web development company to collaborate with, you have landed in the right spot! We specialize in delivering tailored services such as custom Magento theme design and development, as well as Magento integration, migration and consulting services.
Get in touch with our team to inquire about an estimate for your Magento project!
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